Leak Detection
Fast, accurate leak detection before small leaks become big problems.
Service details
A hidden water leak is one of those problems that quietly costs you money long before you ever see it. Water escaping from an in-ground copper main or a pipe buried under paving can run for weeks without a single visible sign, driving up your bill, undermining slabs and paths, and slowly damaging your home. Kel-Tech uses modern acoustic leak detection equipment to pinpoint exactly where the leak is, so we can repair it properly without digging up half the yard to find it.
What’s included
- Pipe leak detection (slab, wall, underground)
- Water meter pressure testing
- Hot water system leak checks
- Burst pipe response
- Clear upfront pricing
Signs you might have a hidden leak
Most people call us because something feels off rather than because they can see water. It is worth booking a leak detection if you notice any of the following: a water bill that has jumped for no obvious reason, the sound of running water when every tap is turned off, damp patches or unusually green areas in the garden, paving or flooring that has lifted or gone spongy, or a water meter that keeps ticking over when nothing is in use. Any one of these is worth a look, and catching it early almost always means a smaller, cheaper repair.
How we find the leak
We start by confirming there is a leak and roughly where it sits, then use acoustic listening equipment to trace the exact spot along your in-ground copper mains. Because the gear listens for the leak through the ground, we can narrow it down to a small area before lifting a single paver. That means less mess, less guesswork and a repair that targets the real problem rather than opening up your yard hoping to strike it. Once we have located it, a licensed plumber carries out the repair and checks the line is holding before we leave.
Water Corporation leak allowance
If a hidden leak is repaired by a licensed plumber, you may be eligible for a Water Corporation leak allowance of up to 50% of the estimated water lost. It applies to hidden leaks rather than visible ones in taps, fixtures or appliances, and your recent bill needs a water use charge over $250 or usage over 150kL. The leak must be repaired within 60 days of being detected, and you have 6 months from the repair date to apply. The allowance covers part of the water lost, not the cost of the repair itself. Water Corporation confirms the outcome within 20 business days and any approved amount appears as a credit on your next bill. We will give you the invoice and details you need, and you can check the current criteria on the Water Corporation leak allowance and rebates page.
Ready to get started?
Acting early is the difference between a quick fix and a big one.
If your bill has spiked or something does not feel right,
call Kel-Tech and we will get to the bottom of it.
Prompt response, same day where possible. Free quotes. Fully licensed & insured.
FAQs
Common questions
How do you find a leak without digging up the yard?
We use acoustic equipment that listens for the leak through the ground, so we can pinpoint the exact spot before lifting a single paver.
What are the signs of a hidden leak?
A water bill that has jumped, the sound of running water when everything is off, damp or unusually green patches in the garden, or a meter that keeps ticking over with no taps running.
Can I claim anything back on the water I lost?
You may be eligible for a Water Corporation leak allowance of up to 50% of the estimated water lost. It applies to hidden leaks repaired by a licensed plumber, and your recent bill needs to meet their usage thresholds. It does not cover the cost of the repair. We will give you the invoice and details you need to apply.
How quickly can you come out?
Usually same or next day, and we prioritise genuine emergencies like a major burst and respond same day where possible.
Do you repair the leak as well as find it?
Yes. A licensed plumber carries out the repair and checks the line is holding before we leave, so it is sorted in the one visit where possible.